Payment for premium plan

Customer9976

Hello,
I am hosting an ASP.NET Core application on your server.
And when I tried to pay for a single premium plan, it gave me the message 'payment has failed,' and I tried two different cards, but the same problem occurred.
I need help with that as soon as possible, please.

MonsterASPNET

Hello Customer9976

Unfortunately our payment gateway Stripe is rejecting your payment.
Issuing bank declined transaction and did not allow it. This can happen due to bank restrictions even if card details are correct.

You can trying different payment method or contacting your bank (card issuer) for more information.

We are sorry for this inconvenience but we can't help you with this.
We have no way to approve your payment.

Best regards
MonsterASP.net Team

Customer21917

Hi, I'd like to upgrade to the annual premium plan, how can I do that?

MonsterASPNET

Hello Customer21917

Thank you for your interest in our services. In your control panel, select “Subscription” in the left menu and then choose Buy Premium subscription.
If you already have some free services with us, after purchasing Premium you can easily upgrade them from Free to Premium using this guide:

https://help.monsterasp.net/books/websites/page/upgrade-free-to-premium

Best regards
MonsterASP.net Team