403 - Forbidden: Access is denied

Customer5425

I created my account today to test MonsterASP. It already cloned my github repository and show status as ENABLED but whenever I clicked on the website url to see if it's deployed, i see this Server error as described below. Kindly help. Thank you

Server error
403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.

MonsterASPNET

Hello @Customer5425,
thank you for using our ASP.NET freehosting. Error 403 is displayed because you have deployed application in its source code state. Unfortunately, our GitHub deploy system does not yet build application before deployment. So you need to deploy application to website in built state. If you are using Visual Studio, you can simply use WebDeploy to publish it:
https://help.monsterasp.net/books/deploy/page/how-to-deploy-net-core-web-application-using-visual-studio

Customer5425

MonsterASPNET Thank you. I will delete the Github source code now and try to deploy from Visual Studio then. Once I deploy from Visual studio, will i be able to connect to Github and start pulling latest code?

Customer5425

Customer5425 Also, your support response is a bit slow. Kindly consider adding more Support reps for fast response to customers. Thank you so much

MonsterASPNET

Customer5425 I understand and you're right. We're new to hosting market and there are still many areas we're working on and catching up. We'll try to make it better. For faster assistance you can open Support ticket directly in Control Panel.

Customer5425

Thank you very much. My deployment is working. I hope to utilize the premium service later.