Verify that SQL instance name is correct

Customer4532

I deployed my ASP.MVC Application in monsterASP. also, I created a database and activated remote access but when I tried to update my database using : update-database
I got this error :
ClientConnectionId:00000000-0000-0000-0000-000000000000
Error Number:53,State:0,Class:20
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)

my DefaultConnection is correct
Server=db9779.public.databaseasp.net; Database=db9779; User Id=db9779; Password=$$$$$$$$$$; Encrypt=False; MultipleActiveResultSets=True;

any one help me please

MonsterASPNET

Hello @Customer4532,
it looks like something (firewall, router, ISP) is blocking your connection to your MSSQL database. Please try visiting public server address: http://db9779.public.databaseasp.net in your browser. You should get information that server is ONLINE and available.
Then try connecting to the database using SQL Management studio:
https://help.monsterasp.net/books/databases/page/sql-server-management-studio-ssms

Customer4532

Hello
i did what you said and i got this

so I think there is a problem , could you help me

MonsterASPNET

Hello @Customer4532,
please open new Support ticket in our Control panel and send us there your IP address, which you can see at https://www.myipaddress.com . It is possible that your connection is blocked by our security antivirus/firewall solution.

Customer4532

MonsterASPNET
sorry i do not know how to open new Support ticket in our Control panel,anyway my IP address is : 154.176.xxx.xxx

Customer4532

MonsterASPNET
it works now , thanks very much

may I ask you what was the problem

MonsterASPNET

Hello @Customer4532,
yes, your IP address was blocked for access our MSSQL servers because you accidentally tried to login to database 10 times with wrong password. Our firewall considered this as malicious and blocked access from your IP address for 24 hours.
I have now unblocked your IP address, please try to connect to your database again.

PS: You can open Support tickets in our Control panel https://admin.monsterasp.net . After loggin click Support Ticket in menu and select Open Support Ticket here. But it's not necessary yet.

Customer4532

MonsterASPNET
it's works now , thanks alot